Effective Date:

10/09/2024

We strive to provide a high-quality platform and exceptional service to our customers. Please review our refund policy below:

1. Subscription Payments

All subscription payments are final and non-refundable once the service period begins.Customers are encouraged to use the free trial period (if available) to explore the platform's features before subscribing.

2. Refund Eligibility

Refunds may be issued under the following conditions:

If a technical issue on our platform prevents access to the service, and the issue cannot be resolved within a reasonable timeframe.If a duplicate payment is accidentally processed.

3. Requesting a Refund

To request a refund, please contact our support team within

7 days

of the payment date at [insert support email]. Include the following details:

Full name and email address associated with your account.Payment receipt or invoice number.Reason for the refund request.

4. Exceptions

Refunds will not be issued for the following:

Failure to cancel a subscription before the next billing cycle.Dissatisfaction with features after the service has been utilized.Non-usage of the platform during the subscription period.

5. Cancellation Policy

Customers may cancel their subscription at any time. Cancellation will stop future billing but will not result in a refund for the current billing cycle. Access to the platform will remain available until the end of the subscription period.

6. Final Decision

All refund requests are subject to review and approval by our team. Refunds will be processed back to the original payment method within

5-10 business days

of approval.

For any questions or assistance, please contact us at [email protected]